LAST UPDATED December 10, 2018

These SNAGG Terms of Use (these “Terms of Use”) govern all access, use and provisioning of the Services (as defined below) provided to you and/or the business you represent (together, “You” and “Your”) by SNAGG Software Inc. and/or its resellers, distribution partners and/or other agents as applicable (individually and collectively, “SNAGG”) through the SNAGG website located at http://www.SNAGGsoftware.com/ (the “Site”), APIs, mobile applications and/or any and all other means provided or permitted by SNAGG.  SNAGG and You are each identified herein as a “Party” and together as the “Parties.” BY SIGNING AN ORDER FORM AND/OR ACCESSING AND USING THE SERVICES AND/OR CLICKING AN ACCEPTANCE BOX YOU ARE INDICATING YOUR ACCEPTANCE TO THESE TERMS OF USE AND ARE AGREEING TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, YOU MUST NOT ACCEPT THESE TERMS OF USE AND YOU MAY NOT ACCESS OR USE THE SERVICES OR CONTENT.


“Agreement” means these Terms of Use, together with all Order(s), SOW(s) and any other documents executed by and between the Parties that reference these Terms of Use.

1.2  “Company Records” means company/business entity information as may be identified in an Order

1.3  “Contact Records” means information related to certain employees of certain companies/business entities as may be identified in an Order.

1.4  “Content” means all materials displayed or provided by SNAGG via the Services including, but not limited to information, text, graphics, news articles, photographs, images, illustrations, audio clips and video clips. Content includes Records.  Content excludes Customer Data.

1.5  “Contract Year” means a 12-month period unless otherwise expressly stated otherwise in the particular Order.

1.6  “Customer Data” means proprietary data provided by You to SNAGG in connection with the Services. Customer Data excludes the Content.

1.7  “Effective Date” means the initial start date of a particular Order which may be identified in a particular Order as the “Effective Date,” “Services Activation Date,” “Contract Start Date” or some other similar reference.

1.8  “Fees” means fees for the Services that are identified in the Order and as otherwise described in these Terms of Use.

1.9  “Order(s)” means each separate online, electronic, or physical document (e.g., the SNAGG Order Form or other format approved by SNAGG) describing the type of Service, Term (defined below), Fees and pricing, and any other terms and conditions stated therein. Orders shall be effective only if signed or electronically authorized by You and SNAGG.

1.10  “Professional Services” means training or other professional services that SNAGG may perform for You on a one-time basis (i.e., not recurring throughout any Subscription Term) pursuant to an Order or a statement of work (“SOW”) that expressly states it is subject to these Terms of Use.

1.11  “Records” means Contact Records or Company Records, as applicable.

1.12  “Seat” means a license for a single individual to use certain Subscription Services if and as specified in the applicable Order(s).

1.13  “Services” means Subscription Services, APIs, Professional Services and/or any other products or services identified in the applicable Order(s).

1.14  “Subscription Services” means the proprietary online, offline and/or mobile applications provided by SNAGG via the Site or other internet-enabled mechanism as well as all Content, data, information and any other products or services that are made available to You by SNAGG by any of the foregoing provisioning methods or other delivery methods for the recurring timeframe(s) specified in the applicable Order. For clarity, Subscription Services do not include any one-time Services.

1.15  “Subscription Term” means the Term for the Subscription Services as specified in the Order(s).

1.16  “Term” means the Subscription Term and/or any other timeframe or term identified in the Order(s), including those related to any one-time Services.  For clarity, some Orders may have more than one Term for different line-itemed purchases, and each Term shall govern the applicable line-item specified in such Order.

1.17  “UoM” (if indicated on an Order) means the unit of measure (e.g., Seats, Records, etc.) being licensed for the particular Service identified on the applicable Order(s).


2.1  Limited License. Subject to Your timely payment of all Fees and your full compliance with the Agreement (including without limitation the use restrictions stated in Section 6 below), You may access and use the Services and Content obtained therefrom during the Term solely for Your own internal business purposes (and not for the use or benefit of any third party) subject to the quantities and any additional terms or conditions specified in the applicable Order(s). The Services are licensed, not sold. In the event that an Order includes APIs, such Order will also be deemed to be subject to all terms and conditions of the API Terms of Use located at www.SNAGGsoftware.com/API terms-internal use/, which is incorporated herein by this reference.

2.2  Seats.  Seats will be assigned to named individual users authorized by You to access and use the Subscription Services and such individuals will be assigned user identifications and passwords. You shall assign Seats to users who are Your employees, consultants, contractors and agents provided that You are responsible for their usage and may reassign Seats as required by your reasonable business requirements (e.g. reassigning seats of terminated employees). The maximum number of Seats you may use and assign is specified in the Order and the number of Seats licensed under an Order may not be decreased during the Subscription Term.  Seats cannot be shared, but an individual Seat can be transferred from one of your employees to another so long as not more than one individual has access to such Seat.

2.3  Updates. SNAGG may make modifications, including periodic upgrades or enhancements, and other changes to the Subscription Services at any time with or without notice to You. SNAGG reserves the right to discontinue offering the Services to You at the end of the Term stated in the applicable Order(s).

2.4  Third Party Services. Certain Subscription Services may enable You to elect (at Your sole discretion) to link to third party sites or applications not provided by SNAGG such as Your CRMs, marketing tools and/or social media sites (individually and collectively, “Third Party Services”). SNAGG does not endorse, warrant, or control such Third Party Services and is not responsible for the legality, quality, accuracy, integrity, fitness, reliability, or availability of any Third Party Services. Your use of Third Party Services is solely between You and such Third Party Services provider(s). If You enable Third Party Services for use with the Services or access the Services from or in connection with any Third Party Services, You hereby consent for SNAGG to access and use basic account information solely as required for provisioning of such Third Party Services with the Subscription Services, including providing Customer Data to such Third Party Services. If You do not want to permit the exchange of Customer Data or account information with Third Party Services, You may prohibit or restrict such access by not enabling such Third Party Services for use with the Services.

2.5  Use of Customer Data and Its Use. You are solely responsible for the collection, selection, arrangement, accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data. Subject to the terms and conditions of these Terms of Use, including SNAGG’s confidentiality obligations, You hereby grant SNAGG a non-exclusive, royalty-free, worldwide license to use the Customer Data as may be reasonable or necessary for SNAGG to provide the Services to You. You understand that such license is necessary to provide the Services and that any limitation or restriction of such license may preclude SNAGG’s ability to provide the Services.

2.6  Corrections to Content. To the extent You elect (in Your sole discretion) to provide SNAGG with corrections to Content via the Site or otherwise, SNAGG shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate any such corrections into the Content.

2.7  General Obligations For Data. SNAGG’s privacy policy can be found at http://www.SNAGGsoftware.com/privacy-policy and https://www.SNAGGsoftware.com/mobile-app-privacy-mobileversion/ and, together with these Terms of Use, as relates to subscribers, states the complete terms and conditions applicable to SNAGG’s processing of personally-identifiable information.

3. TERM.

Professional Services are subject to the term stated in the applicable Order and will not automatically renew unless otherwise indicated in the Order.  The Subscription Services (which may include Seats, volume-based products such as Records, and/or non-volume based recurring Services during the Subscription Term, each as identified in the applicable Order) will be subject to the term specified in the applicable Order (the “Subscription Term”) and will automatically renew for additional Subscription Terms of the same duration unless either party provides the other party with written or email notice (any such email notice to You shall be sent to the email address identified in the applicable Order; You shall send any such email notice to SNAGG at info@SNAGGsoftware.com) of its intention not to renew at least thirty (30) calendar days prior to expiration of the then-current Subscription Term.


4.1  You shall timely pay to SNAGG all applicable Fees for the Services. Fees are due and payable as of the Effective Date (and any applicable Anniversary Date thereof, as defined below) unless otherwise indicated in the applicable Order(s). Payments must be made in U.S. dollars unless another currency is expressly identified in the Order.  If You provide credit card information to SNAGG, You hereby authorize SNAGG to transmit customer identifying information in order to bill such credit card at the time You order any Services as set forth in the applicable Order(s) and at the time of any renewal for the amount charged for any Anniversary Dates (defined below) and renewal Terms.  Payments other than by credit card will be invoiced by SNAGG by any method include electronically or by email, and shall be due and payable on the Effective Date of the Order and each contract year anniversary  (each, an “Anniversary Date”) unless otherwise expressly specified in the applicable Order; however, unless otherwise stated in the Order, late penalties and interest will not be imposed if payment is received within thirty (30) days from the Effective Date and any applicable Anniversary Date. Fees are exclusive of all taxes, levies, and duties imposed by taxing authorities, and You are responsible for all such taxes, excluding taxes based solely on SNAGG’s income.  All Fees paid are non-refundable and payments may not be offset.  Use in excess of the quantity of pre-purchased UoM (e.g., Records) specified in an Order will be subject to overages invoiced monthly in arrears at SNAGG’s standard rates in place at the time of use (provided that if other rates are specified in the Order, then such overage rates will instead apply).  Any unused portions of volume-based purchases (e.g. Records bundles) shall expire at the end of each Contract Year and shall not roll over into subsequent contract years.  SNAGG may automatically increase by seven percent (7%) the Fees for the Subscription Services identified in the Order(s) for the duration of each renewal of a Subscription Term.  Except as otherwise expressly stated in this Section 4.1, if Your account is past due, this shall be a material breach, and SNAGG reserves the right to suspend the Services without liability until such amounts are paid in full, in addition to any of its other rights or remedies including termination and recovery of costs and expenses (including attorneys’ fees) in connection with collection efforts.  Any billing disputes must be reported to SNAGG in writing or by email to info@SNAGGsoftware.com within 30 days of the date of the invoice or will be deemed waived.

4.2  Additional Services. If and when you purchase additional Services after Your initial Order through a supplemental Order, You will be invoiced for such additional Services, which may (if made mid-term) be pro-rated for the balance of the then-current contract year and, unless otherwise expressly stated in any such supplemental Order, such term will run alongside the full current term of Your existing Order(s) and will renew, alongside with your existing Order(s), for the full subsequent renewal periods consistent with such existing Order(s).


You are responsible for all activity occurring under Your user accounts. You will: (a) maintain the accuracy, completeness, and timeliness (within 30 days of any change) of the information You provide in Your account registration and information You provide on Your users; (b) purchase a sufficient number of Seats for Your access and usage, e.g., assigning and using only one Seat per person (You shall not use or share a Seat among multiple users); and (c) notify SNAGG promptly of any unauthorized use of any password or account or any other known or suspected breach of security. You are responsible for obtaining, maintaining, and supporting all internet access, computer hardware, and other equipment and services needed for Your Use of the Services. The Services and Content may not be exported or re-exported directly or indirectly in violation of any applicable export laws or used for any purposes prohibited by law.




You agree not to: (a) use the Services or Content except as expressly authorized in these Terms of Use; (b) copy, modify, or create derivative works of the Services; (c) use any device, software, or routine that (i) interferes with any application, function, availability or use of the Services, or (ii) is intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or communication; (d) access the Services for purposes of monitoring the availability, performance, or security of the Services without SNAGG’s express written consent; (e) frame or mirror the Site or other Services or otherwise simulate the appearance or function of the Site or other Services; (f) decompile, disassemble or reverse-engineer the underlying software that is part of the Site or other Services or otherwise attempt to derive its source code or any portion thereof; (g) test the Site or Services including without limitation You shall not implement or conduct automated or manual scanning, testing, system profiling, or conduct (or engage or permit any third parties to conduct) any other activities intended to discover vulnerabilities, load, or performance; (h) use the Site, Services or Content either directly or indirectly to support any illegal activity; (i) access the Site, Services or Content in order to build, license or otherwise distribute a competitive service or product; (j) resell, sublicense, time-share, distribute or otherwise share the Services and/or Content with any third party; (k) use the Services or Content for the purpose of compiling, supplementing or amending any mailing list, business directory, or like compilation of information that is distributed to third parties en masse; (l) use the Services or Content to market products or services of any kind to individual consumers; (m) use the Services or Content in evaluating any consumer with respect to credit worthiness, a financial, insurance or employment decision, or with respect to eligibility for any government-granted license or benefit (n) use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the Site or any web pages or other services contained in the Services; (o) use bots or other automated methods to access the Services or Content, add or download contacts, send or redirect messages, or perform other activities through the Services, unless explicitly permitted by SNAGG in writing; and/or (p) authorize, permit or enable your users or any third parties to do any of the above.


This Section 7 shall replace and supersede any nondisclosure or other confidentiality agreement(s) that may have previously been entered into by You and SNAGG.

7.1  As used herein, “Confidential Information” means all confidential and proprietary information of a party (“Disclosing Party”) disclosed to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including the terms and conditions of the Agreement (including pricing and other terms reflected in the Orders), Customer Data, the Site, the Services, Content, pricing (including pricing and rate quotes), business and marketing plans, technology and technical information, product designs, and business processes. The Receiving Party shall not disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of the Agreement, except with the Disclosing Party’s prior written permission.

7.2  The obligation of nondisclosure set forth herein shall not apply to any Confidential Information that: (a) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party including; (b) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (c) was independently developed by the Receiving Party without breach of any obligation owed to the Disclosing Party; (d) is received from a third party without breach of any obligation owed to the Disclosing Party; nor shall the obligations of confidentiality apply to any information that You, or Your users post on third party websites or applications including those accessed through or in connection with the Services. The obligation of non-disclosure shall not apply when the Receiving Party is required to disclose by applicable law, rule or regulation or required by any authorized government agency of competent jurisdiction or pursuant to federal or state judicial orders; provided, however,  that the Receiving Party must first give the Disclosing Party prompt written notice of the requirement to disclose and provide reasonable assistance in the opposing or limiting of such disclosure and limit such disclosure to that portion of the information strictly required by such government agency or final judicial order.


8.1  As between SNAGG and You, SNAGG owns all worldwide right, title and interest in and to the Site, the Services and the Content, in any form, format, forum, medium, means, or method now known or hereafter developed, including all related intellectual property rights throughout the world, and any suggestions, ideas, enhancement requests, feedback, recommendations that may be provided by You or Your users relating to the Site, the Services and the Content.  You may not delete or in any manner alter the copyright, trademark, and other proprietary rights notices appearing on the Content or the Services.  You agree to abide by all access and use restrictions contained in any Content made available through the Services.

8.2  As between SNAGG and You, You own all rights, title and interest in and to all Customer Data in the form provided to SNAGG; provided, however, that because there will in all cases be some overlap between Content provided by SNAGG and Customer Data, the per-item ownership rights herein shall not apply to the extent consistent with such overlap.


9.1  Without limiting any other remedies expressly made available under the Agreement, either party may terminate the Agreement for cause upon 30 days written notice if the other party breaches any material provision of these Terms of Use and does not cure such breach prior by the end of such thirty (30) day period. Upon termination of the Agreement all rights and licenses granted will terminate immediately.

9.2  Without limiting any other remedies expressly made available under the Agreement, SNAGG may immediately suspend access to the Site, the Services and Content and/or temporarily or permanently deactivate your account, in its sole discretion, if SNAGG reasonably determines that (a) Your actions are materially interfering with, causing substantive harm to, and/or disrupting the Services or are causing material legal liability to SNAGG, its licensors or other customers; (b) that You are, or are enabling third parties to engage in any of the restricted activities or actions stated in Section 6 of these Terms of Use. In the event that SNAGG suspends Your access to the Services, SNAGG will use commercially reasonable efforts to provide contemporaneous notice to You and, where reasonable to do so (in SNAGG’s sole discretion), try to resolve the issues causing the suspension of Services. SNAGG may immediately terminate all Orders (and all committed fees and past due fees shall accelerate and become immediately due and owing) if it reasonably believes You have ceased to do business and/or have filed a petition for bankruptcy. You agree that SNAGG shall not be liable to You or to any other third party for any suspension of the Services pursuant to this Section 9.2.

9.3  Either party may terminate cost-free Services under an Order for convenience at any time.

9.4  Upon any expiration or termination of the Term, the rights and licenses granted hereunder will automatically terminate, and You may not continue to access or use the Services. Upon termination by You for SNAGG’s material uncured breach, SNAGG will refund You any unused prepaid Fees for the remainder of the Subscription Term for all affected Orders, which shall be Your sole and exclusive remedy. Upon termination by SNAGG for Your material uncured breach, Your access to the Service will be disabled and You will remain obligated to pay the full value of the Fees owed for the entire Term for all affected Orders. For clarity, termination shall not relieve You of the obligation to pay any Fees accrued or payable to SNAGG under these Terms of Use or the applicable Order for the services provided prior to termination, except where You have terminated due to SNAGG’s uncured material breach. SNAGG is under no obligation to retain Customer Data following termination. The provisions of Sections 4 through 13 will survive termination.


10.1 Any Professional Services under an Order will be performed in a professional, workmanlike manner.

10.2  Clarifications. SNAGG is not responsible for damages suffered by users for their actions taken in reliance on SNAGG supplied Content, including losses for purchases or sales of any securities or investments or delays in removing, inaccurate, unlawful or otherwise objectionable information. Except as expressly provided, SNAGG is not responsible or liable for the accuracy, completeness, reliability, or availability of the Services or Content. You assume sole responsibility and liability for Your use of the Services, including, without limitation, any Content that is accessed therein.


10.4  You hereby represent and warrant that You will only use the Site, Services and Content strictly within the scope of the Agreement (including these Terms of Use) and that You have obtained all necessary consents, and have sufficient, right, title or authority to provide SNAGG with copies of or access to any Customer Data which You divulge, transmit or otherwise disclose to SNAGG under the Agreement and that you will use any Content provided to You solely in accordance with all applicable laws.


You will defend and hold harmless SNAGG and its subsidiaries and licensors and their respective officers, directors, employees, contractors and other agents (individually and collectively, the “SNAGG Indemnitees”) against a third party claim (a) that the Customer Data and/or Your use of Content in violation of the Agreement, infringes its U.S. copyright or trademark rights or has otherwise harmed a third party or violates applicable law, (b) arising from or related to Your breach of sections 6 and/or 10.4 of these Terms of Use and/or (c) arising from or related to Your unlawful redistribution of Content and/or Services. You will indemnify the SNAGG Indemnitees from and against any associated damages, liability or costs, or attorney’s fees awarded by a court of final appeal or settlements. Your indemnity obligation shall not apply to the extent any such claims are adjudicated by the authorized state or federal courts to have been caused by SNAGG’s violation of applicable law.




13.1  No Third Party Beneficiaries. The Agreement is intended for the sole and exclusive benefit of the Parties and are not intended to benefit any third party. If any provision is deemed unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that all other portions will otherwise remain in full force and effect and enforceable.

13.2 Assignment. The Agreement is assignable in whole or in part by You except with SNAGG’s prior written consent. Any purported assignment in violation of the Agreement shall be null and void.

13.3  Agency, Compliance with Law. No agency, partnership, joint venture, or employment is created as a result of the Agreement. Each party must abide by all applicable laws and regulations in connection with the Services and the Agreement and any other use terms applicable as provided herein. All notices required hereunder will be in writing and are deemed given when received/delivered.

13.4 The Services are of U.S. origin. You shall adhere to all applicable state, federal, local and international laws and treaties in all jurisdictions in which You use the Services, including, without limitation, all end-user, end-use and destination restrictions issued by U.S. and other governments and the U.S. Export Administration Act and its associated regulations. The Services are protected by copyright laws and international treaty provisions. You agree that the Services, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of the USA. You agree not to export or re-export the Services, directly or indirectly, to any countries that are subject to USA export restrictions. If the Services are licensed for use by the United States or in the performance of a U.S. government prime contract or subcontract, You agree that the Services are delivered as a “commercial item,” as that term is defined at 48 C.F.R. 2.101, and more specifically shall be identified as “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, the Services and related documentation provided to U.S. Government end users is provisioned (a) only as a commercial end item and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Contractor/licensor is SNAGG Software Inc., 43 W. 23rd St., 2nd Floor, New York, New York 10010.

13.5  Dispute Resolution. The Agreement (including without limitation these Terms of Use  and all Orders and SOWs) shall be governed by the laws of the State of New York without regard to its conflict of laws provisions. The state and federal courts located in New York County, New York shall have sole and exclusive jurisdiction to resolve any and all claims or disputes arising out of or in connection with the Agreement and any portion thereof.

13.6 Trademarks. All trademarks are the property of their owners.  SNAGG word and design marks are trademarks of SNAGG Software Inc. (collectively, the “SNAGG Marks”). You agree not to remove any SNAGG Marks or any copyright notices that are contained within and/or affixed to the Services (or any portion thereof). Except with respect to the foregoing, You agree not to display or use in any manner the SNAGG Marks without SNAGG’s prior written permission. SNAGG shall be permitted to line-list You as a customer and use Your standard logo for SNAGG’s promotional and marketing use during the Term.

13.7 Modification. To the maximum extent permitted under law, SNAGG reserves the right to add to, delete, and otherwise modify the terms and conditions of these Terms of Use at any time, effective upon the posting of an updated version of these Terms of Use. You are responsible for regularly reviewing these Terms of Use. Continued use of the Services after any such changes shall constitute Your consent to all such changes.

13.8  Complete Understanding. These Terms of Use, and any other use terms or conditions cross-referenced in these Terms of Use and all applicable Order(s) together constitute the complete and exclusive statement of the mutual understanding of the Parties and supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms of Use. To the extent of any direct conflict or inconsistency between a clause contained in these Terms of Use and any Order, the terms of such Order shall prevail to the extent of the conflict and all other terms and conditions of both documents shall otherwise remain in full force and effect.  Notwithstanding any language to the contrary therein, no terms or conditions stated in any sales quotes, emails, verbal representations, sale or marketing materials, or any other sales or customer pre- or post-order documentation (i.e., exclusive of an Order or amendment thereto, in either case executed by the authorized agents of both Parties) shall be incorporated into or form any part of the Agreement, and all such terms or conditions are hereby null and void.

13.9  No Waiver. The failure of either Party at any time to require performance of the other Party of any provision of these Terms of Use shall in no way affect that Party’s right to enforce such provisions, nor shall the waiver by either Party of any breach of any provision of these Terms of Use be taken or held to be a waiver of any further breach of the same provision.